Privacy Policy

Effective Date: 01 December 2025

At Onetech Bot (“we”, “our”, “us”), your privacy is extremely important to us. This Privacy Policy explains how we collect, use, store, and protect your information when you use our website, platform, and services.

Onetech Bot is powered by Onetech Solution and provides WhatsApp Business API–based communication and automation services.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

Name
Email address
Phone number (WhatsApp number)
Business name
User ID and account details

b) Business & Usage Information

WhatsApp account details (as required for API setup)
Message templates and automation flows
Wallet transactions and recharge history
Platform usage logs and analytics

c) Technical Information

IP address
Browser type
Device information
Cookies and similar tracking technologies

2. How We Use Your Information

We use your information to:

Provide and manage our services
Set up and maintain WhatsApp Business API accounts
Process wallet recharges and transactions
Send service-related notifications
Improve platform performance and security
Provide customer support
Comply with legal and regulatory requirements

We do not sell or rent your personal data to third parties.

3. WhatsApp Data & Messaging

Message content is processed only to deliver WhatsApp services
We do not read or misuse your message data
WhatsApp communication is governed by Meta (WhatsApp) policies
Users are responsible for obtaining customer consent before messaging

4. Cookies & Tracking Technologies

We use cookies to:

Improve user experience
Analyze website traffic
Maintain secure login sessions

You can control cookies through your browser settings.

5. Data Sharing & Third Parties

We may share limited data with:

WhatsApp / Meta (for API services)
Payment gateways (for processing payments)
Hosting and cloud service providers
Legal or regulatory authorities if required by law

All third parties are bound by confidentiality and data protection obligations.

6. Data Security

We implement appropriate technical and organizational security measures to protect your data, including:

Secure servers
Access controls
Encrypted communication
Regular monitoring

However, no method of transmission over the internet is 100% secure.

7. Data Retention

We retain your data only as long as:

Your account remains active
Required for legal or operational purposes

You may request account closure or data deletion by contacting us.

8. User Responsibilities

By using our services, you agree:

To comply with WhatsApp & Meta policies
Not to send spam or unauthorized messages
To obtain necessary customer consents
To use the platform lawfully and ethically

Violation may lead to account suspension or termination.

9. Children’s Privacy

Our services are not intended for individuals under 18 years of age.
We do not knowingly collect data from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or your data, please contact us:

Onetech Bot
Website: www.onetechbot.com
Email: info@onetechbot.com
Powered by Onetech Solution

Final Note

By using our website and services, you consent to this Privacy Policy.